Ongoing Operations and Patient Care
Patient Communication
Maintain clear and consistent communication with international patients throughout their treatment journey, from initial inquiries to post-treatment follow-up. Utilize translation services and video conferencing as needed.
Streamlined Treatment Process
Develop a streamlined process for international patients, including efficient appointment scheduling, pre-travel consultations, and clear financial arrangements.
Exceptional Patient Service
Provide excellent customer service that caters to the specific needs of international patients. This includes offering airport pick-up/drop-off services, arranging interpreters, and being sensitive to cultural differences.
Seek Feedback
Actively seek feedback from international patients to continuously improve your services and address any pain points.